KYC & AML at Voodoo Wins

KYC stands for Know Your Customer. It is the process casinos use to confirm your identity, age, and residential address before you deposit or withdraw. AML stands for Anti-Money Laundering. It covers the checks and monitoring used to detect and prevent financial crime, including transaction monitoring and reviews of the source of funds. Together, KYC and AML work as a single compliance chain. KYC establishes who you are, and AML checks confirm your funds and gambling activity align with UK regulatory requirements.

Voodoo Wins may request identity or account verification at several points during your account lifecycle. These checks align with UK Gambling Commission licence conditions and the Money Laundering Regulations 2017. Verification requests depend on your account activity, transaction size, and any changes to your profile.

1. Registration: confirm your age and identity when you open a Voodoo Wins account.
2. First withdrawal: verify your identity before releasing your first payout, as required under UK Gambling Commission licence conditions.
3. Deposit or withdrawal above set thresholds: confirm your source of funds for larger transactions.
4. Account detail changes: re-verify your identity after updating your address, payment method, or contact details.
5. Unusual account activity: submit extra documentation when transaction patterns differ from your usual play.
6. Periodic due diligence review: repeat identity checks at intervals set under the Money Laundering Regulations 2017.

Voodoo Wins may request specific documents to confirm your identity, address, or payment method. Accepted documents follow standard UK verification practice, supporting the security measures used across licensed casinos. You complete document submission directly through your account, and the compliance team reviews each file.

• Passport, UK driving licence, or national ID card: confirms your identity and date of birth;
• Utility bill, bank statement, or council tax bill dated within the last 3 months: confirms your current residential address;
• Bank statement, card photo with masked digits, or e-wallet screenshot: confirms ownership of the payment method used for deposits and withdrawals;
• Selfie or liveness photo: matches your face against the submitted ID document;
• Payslip, bank statement, or tax document: confirms the source of funds for larger transactions.

Completing KYC verification at Voodoo Wins takes a few steps through your account dashboard. Each step confirms a different part of your profile, including your identity and payment method. Follow each step in order to complete your review.

1. Open your account settings: log into your Voodoo Wins account and select the verification tab within account settings.
2. Upload your ID document: submit a clear photo or scan of your passport, driving licence, or national ID card.
3. Submit proof of address: upload a utility bill, bank statement, or council tax bill dated within the last 3 months.
4. Confirm your payment method: upload supporting evidence for the card, bank account, or e-wallet used on your account.
5. Receive your verification result: the compliance team reviews your documents and emails you the outcome.

AML controls at Voodoo Wins work alongside KYC checks to identify financial crime risks across the platform. These measures follow the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017 and UK Gambling Commission licence conditions. Each measure targets a different risk area, including transaction size and account behaviour.

• Transaction monitoring: review deposit and withdrawal patterns for activity inconsistent with your account history;
• Sanctions screening: check account holder details against UK and international sanctions lists;
• Source of funds checks: request evidence of income for deposits or withdrawals above set thresholds;
• Enhanced due diligence: apply extra checks to accounts flagged as higher risk under the Money Laundering Regulations 2017;
• Suspicious activity reporting: file reports with the National Crime Agency when required by law.

Voodoo Wins may request additional information beyond standard KYC documents in specific circumstances. These situations relate to account risk level, transaction size, or changes to your profile. Additional checks support the AML obligations set under UK gambling regulation.

1. Enhanced verification request: further ID or address documents requested when initial checks return an inconclusive result.
2. Source of funds request: evidence of income required for deposits or withdrawals above internal risk thresholds.
3. Unusual transaction pattern: extra documentation requested when play or payment activity differs from your account history.
4. Account detail update: identity re-verification triggered after you change your registered address, payment method, or contact details.

Voodoo Wins collects and processes KYC and AML data in line with the Data Protection Act 2018 and UK GDPR. Access to verification documents is limited to the compliance team handling your review. Data collected during checks supports reporting obligations and is stored only as long as required under UK gambling regulation. Full detail on data handling, storage, and your rights over personal data appears in the Voodoo Wins Privacy Policy.